SECTION 1 – INFORMATION WE COLLECT
1.1. Information You provide to us.
Information that is necessary for the use of the Androgeus Platform
We ask for and collect the following personal information about you when you use the Androgeus Platform. This information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and to allow us to comply with our legal obligations. Failing to provide any of this data or making a decision to delete or object to the processing of any of such data may result in de-activation of your Androgeus Account.
Account Signup Information. When you sign up to Androgeus, we require you to provide minimum information – email address and password. In some particular cases we ask you to provide more information – such as your first and last name, identity verification, contact details. Such information is required when you are applying for a registration of a domain name and indicated as the WHOIS information.
Login information. We collect Login scope and Email scope from Google, please see https://developers.google.com/identity/protocols/oauth2/scopes?hl=en and email from Facebook.
Identity Verification. To comply with the rules set forth by the Internet Corporation for Assigned Names and Numbers (“ICANN”) before the registration of the new domain name, Androgeus may collect identity verification information (such as images of your passport, national ID card, valid driving license or other documents as required or permitted by applicable laws).
Payment Information. To order and use features of the Androgeus Platform (such as web-hosting, domain name registration), we may require you to provide certain financial information in order to facilitate the processing of payments. We use 3rd party (payment processor) services, so we do not collect and store credit card information (we receive information about the payment status and store only the last 4 credit card digits).
Communications, Chats, Messaging. When you communicate with Androgeus (using the general inquiries window), we collect information about your communication and any information you choose to provide or disclose. In order to respond to your request, we may access information provided in your Androgeus Account, purchase history, etc.
Job applicants’ information. We also collect information that you provided to us by applying to any of the open career positions published at https://www.Androgeus.com/career, by e-mail or otherwise. For more details see Section 5 below.
Visitors and users of our User’s websites or services. We may also collect information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf.
You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Androgeus Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Androgeus Platform. We advise against posting any information you don’t wish to make public on the Androgeus Platform. If you upload any content to your account or post it on your Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
Androgeus processes information you provide to us on the legal basis of:
Your consent, expressed when voluntarily submitting and filling your Personal Data details in sign-up forms, by e-mail, request or inquiries window, etc.; and
Conclusion and performance of contractual arrangements and obligations between Androgeus and the User;
Pursuance of legitimate interests of Androgeus, as Data Controller and manager of Androgeus platform;
Compliance with a legal obligation to which Androgeus is subject, including, but not limited to, ICANN rules: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
Please always take care and observe at least the following minimum requirements for the protection of your personal information:
please omit using your name, address, telephone number, e-mail, personal identification number, date of birth, bank Account number, card number, other special (sensitive) data, etc. in the subject of the request or file name;
please omit using your personal code, payment card number, and other financial information and details, health, family member details, or other specific (sensitive) data, in the texts of requests, e-mails or similar communication to us, and
please make sure that the remaining personal data is only indicated to the extent necessary for the purposes for which the letter, request or inquiry is sent.
Right to delete your data
You may at any time access and edit, update or delete your contact details by logging into your Androgeus’s platform Account.
Please note that you will only be able to delete your email during de-activation of your Androgeus Account. To deactivate your Account, please send your request to [email protected], and you will be provided with further guidance.
1.2. Information We Collect when You use the Platform
When you use the Androgeus Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.
This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Androgeus Platform.
Automatic collection of data
Log data and Device information. We automatically collect log data and device information when you access and use the Androgeus Platform, even if you have not created an Androgeus Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and/or clickstream data.
Usage information. We use a tool called “Google Analytics” to collect information about your interactions with the Androgeus Platform (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Androgeus Platform. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.
Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience and comply with applicable legal requirements, such as taxes, pricing, etc. Such data may be collected only when you access the Androgeus platform using your device.
Androgeus processes this information on the legal basis of:
Conclusion and performance of contractual arrangements and obligations between Androgeus and the User;
Pursuance of legitimate interests of Androgeus, as Data Controller and manager of the Androgeus platform.
SECTION 2 – HOW DO WE USE YOUR DATA?
We use, store, combine and process information, including personal information, about you to provide, understand, improve, and develop the Androgeus Platform, create and maintain a trusted and safer environment and comply with our legal obligations.
To Create and Maintain a Trusted Environment. We verify or authenticate information or identifications provided by you (such as ID number, email or phone numbers). We also use collected information to detect and prevent fraud, spam, abuse, security incidents, and other illegal and harmful activities.
To Create Aggregated Statistical Data, to Carry out Market Research and Analysis necessary for running our business, to improve our services we use aggregated and/or inferred non-personal information enabling us to evaluate our customers’ needs, sales and other trends of our activities.
To Stay Connected. We use information about data usage, devices, operating systems to diagnose problems with our servers, to administer our Platform, adopt decision when to retire SDK’s/OS versions, to identify characteristics of major users so that we may optimize our applications and services and make your browsing and purchasing experience more enjoyable.
To Customize Marketing. To provide more customized offers to our Users, we may conduct data analysis based on information you provide to us, your interactions with the Androgeus Platform and its Users.
To Send Service and Billing Messages. Androgeus may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the communication channels available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your hosting plan; or notify you of material changes in our Services. Such communication is essential, for this reason, no opt-out possibilities are given to avoid receiving such Service and Billing Messages unless you are no longer a Androgeus User (which can be done by deactivating your Account).
To Register Domain. In certain jurisdictions or pursuant to the rules of the ICANN or certain registries, domain name registration information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the domain name registration information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The domain name registration information you provide is stored by Androgeus and is made available to the public through WHOIS searches. Androgeus may deposit your domain name registration information with a third-party escrow provider to comply with ICANN requirements. At times, Users may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or e-mail communications do not come from Androgeus and Androgeus is not responsible for the use of WHOIS information by third parties. Androgeus acts only on the basis of ICANN rules and requirements. For more information see: https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en#whois.
To contact you. In order to notify you regarding your Account, to troubleshoot problems with your Account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and portal.
To provide, operate and improve the Services.
To enhance data security and to prevent fraud.
To comply with applicable laws and regulations.
SECTION 3 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]
SECTION 4 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com
SECTION 6 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 8 – COOKIES
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]
[Re: Privacy Compliance Officer]